No, the learning courses are designed to resume from where they left off, if you click ‘Yes’ when asked. The learning courses will resume even if you use a different computer or tablet. However, if you have exited a course test before the end, you will need to start from the beginning.

The courses are online and self-directed. They are fun and interactive with full audio voice-over.

No, you will need to undertake the whole of the course.

Yes.

We recommend using Google Chrome when running our courses. If using Internet Explorer, you will need to use version 8 or above.

If you have a dial-up connection (for example, with a modem speed of 56kbps) the course will not run. The minimum modem speed required is 256kbps (0.2mbps) which is the lowest speed for most broadband connections. If you have a broadband speed of 1mbps the course will run, but the video element will take time to load and/or may by jumpy. For optimal viewing, we recommend a connection speed of at least 1-2 mbps. If you are unsure, you can check your Internet connection speed here: http://www.speedtest.net/

Please check you are using the most up to date version of your browser, ideally you will be using Chrome. If you still have problems please clear your browsers cache, instructions for doing this can be found at: http://www.refreshyourcache.com/